Senior Director, Global Executive Recruiting – Engineering. The Senior Director, Global Executive Recruiting – Engineering is responsible for designing and executing an industry leading executive recruiting strategy that proactively identifies and engages transformative leaders to support ServiceNow’s business priorities. As a recognized domain expert and thought leader, this individual will act as a trusted advisor to senior executives on top-level positions, while also motivating and guiding a high-performing team of recruiters. This leader will guarantee that executive search operations are efficient, forward-thinking, and consistently deliver exceptional outcomes. The position is responsible for surpassing recruitment goals, successfully attracting and onboarding top-tier engineering executives, and ensuring an excellent experience for candidates and stakeholders across the globe. Key Responsibilities. Strategic Leadership: Develop and implement a global executive recruiting strategy for engineering leadership roles, closely aligned with ServiceNow’s business objectives and growth initiatives. Domain Expertise: Act as the organization’s thought leader in executive recruiting, utilizing deep market insights and innovative methods to attract top-tier engineering talent. Operational Excellence: Establish and optimize processes for candidate discovery and management, integrating demand forecasting and workforce planning in partnership with business unit leaders. Ensure a “white glove” experience for both candidates and business stakeholders. Technology & Analytics: Harness technology and analytics to drive recruiting efficiency and best practices, including workforce planning, capacity management, and funnel metrics. Demonstrate a strong interest and ability in leveraging artificial intelligence (AI) to enhance recruiting outcomes, drive innovation, and deliver more effective talent solutions. Succession & Pipelining: Collaborate with succession planning and HR partners to support robust external talent pipelines, enhancing ServiceNow’s ability to fill engineering leadership vacancies swiftly and effectively. Team Leadership: Inspire, coach, and develop the global engineering executive recruiting team, fostering high performance, engagement, and retention. Collaboration & Influence: Build consensus and work collaboratively across organizational boundaries, effectively influencing senior stakeholders and business leaders. Culture & Brand: Serve as a cultural ambassador, aligning HR communications and experiences with ServiceNow’s premium positioning. Sales & Negotiation: Utilize strong sales abilities and superior negotiation skills to compete for top talent in a fast-paced, competitive market. Qualifications. To be successful in this role you have:Experience & Expertise 10 years of progressive executive recruiting experience, including leading executive recruiting functions in high-volume, global environments. Experience in both internal and external talent acquisition at top professional services firms and recognized attractors of top engineering talent. Proven success in a global, multi-billion-dollar, high-growth technology organization, with a track record of influencing engineering/product-driven organizations and supporting culturally diverse, geographically distributed teams. Deep understanding of global technology talent markets and leading companies in the sector, translating expertise into progressive talent acquisition strategies. Leadership & Impact. Demonstrated ability to communicate and gain buy-in from a broad range of stakeholders. Collaborative, empathetic, and globally minded; builds enduring relationships and values diverse perspectives. Culture uplifter, living ServiceNow’s values—customer-obsessed, collaborative, inclusive, and humble yet ambitious. Capabilities. Strategic thinker who anticipates and interprets market changes, leads innovation, and inspires teams. Talent magnet and developer, maximizing individual and team contribution. Adaptable and resilient, thriving in complexity and ambiguity, and empowering decision-making across diverse talent populations. JV 20 For positions in this location, we offer a base pay of $194,900 - $350,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.