The ServiceNow.org Account Executive will produce new business sales revenue from software licenses within customers mostly in the Mid-Atlantic/ DC Region of the United States. This will be achieved through territory planning, including research prospect customers, using business development strategies, and completing field-based sales activities within an assigned territory. The ServiceNow.org Account Executive builds relationships within Non-Profit clients while achieving (and exceeding) quarterly and annual sales quotas for an assigned territory. Develop and run a sales strategy in the allocated territory with a target prospect list and a sales plan. This includes Strategic territory planning, account planning, and leveraging internal relationships to execute on sales opportunities. Ownership of driving successful pipeline generation activities in partnership with marketing and partners. Drive ServiceNow.org brand awareness and campaign. Qualify prospects and develop new sales opportunities and ongoing revenue streams. Advance and close sales opportunities—through the successful execution of the sales strategy and roadmap. Retain and grow existing customer base (including In Kind Donation accounts) with regular non-sales customer engagement activities to deliver on excellent customer experience and value realization. Cultivate customer relationships by deeply understanding Non-Profit strategic growth plans, challenges/opportunities, technology footprint and corresponding strategy to serve as a partner for their success. Demonstrate operational excellence across forecasting and account planning. Be a trusted, authentic, advisor to your customers by understanding and empathizing with their business and advising on how ServiceNow can help them achieve their organization’s strategic objectives. Elevate 1-2 customer success stories to the Head of Sales on an annual basis for external publication. Qualifications. To be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry .0 years of sales experience within software OR solutions sales organization. Experience establishing trusted relationships with current and prospective clients and other teams. Experience producing new business, negotiate deals, and maintain healthy C-Level relationships. Experience achieving sales targets. The ability to understand the "bigger picture" and our plans around IT - Experience promoting a customer success focus in a "win as a team" environment. Willingness to travel up to 50%