Your job is more than a job. Be the problem-solver before the visit! As a Patient Access Representative focused on Financial Clearance and Authorizations, you work behind the scenes—and directly with patients—to ensure care is approved, covered, and financially clear before services are delivered. Your attention to detail helps prevent delays, denials, and surprises, creating a smoother experience for both patients and care teams. You bring clarity, accuracy, and empathy to conversations about insurance, authorizations, and financial responsibility—making complex processes easier to understand. What You’ll Do: Verify insurance eligibility and benefits for scheduled and unscheduled services Obtain prior authorizations and referrals as required by payers Review patient accounts for financial clearance and resolve issues before services are rendered Communicate with insurance companies, providers, and internal teams to secure approvals Explain coverage, estimates, and financial responsibility to patients Assist with payment arrangements and financial assistance referrals when appropriate Maintain accurate documentation and protect patient confidentiality What You Bring: Strong customer service and communication skills Attention to detail and comfort working with insurance and authorization processes Ability to explain financial and coverage information clearly and confidently Minimum Requirements: High School Diploma or GED (or 2 years of applicable experience in lieu of education) 2 years of customer service and/or healthcare experience Help clear the path to care—so patients can focus on getting better! WORK SHIFT: Days (United States of America)LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary. Your extras. Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do. You are welcome here.