Assists clients in articulating needs and requests to professionals working with them. Supports clients to take steps to achieve goals. Supports client to take personal responsibility, self-advocacy, etc. Assist in building community connections. Offers education and resources. Works with individuals who are seeking assistance to understand their needs and provide information and link them to appropriate services. Maintain relationships with providers to stay updated on services, resources and processes. Assist with navigation of Boulder County services (knowledgeable of resources)Communicate with staff / community partners. Provides feedback to professionals and systems how to better support family’s’ needs. This position will serve 2 roles:1. This position will have initial contact with many families as they first enter into the juvenile court system. This position will assess for basic need support and act as a system and resource navigator for the family. The point of contact may be through the Juvenile Assessment Center, or Court appearances for youth who appear on a referral. The Family Navigator will help to identify any basic need support the family may need and provide information about how they can access the resources. They will also provide the family with an overview/orientation of the juvenile justice process and IMPACT partnership .. This position will have a caseload of 8-12 families that are involved with at least one IMPACT Partner agency. This person will act as a family navigator for the family throughout the length of their case with Boulder IMPACT services or as long as Family Navigator services are required. Required Qualifications PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team. EDUCATION & EXPERIENCE:Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of High School diploma or equivalent and at least six years combined paid or unpaid experience in a criminal justice related position or a related field such as child/family development, education, mental or public health, social services, etc. Additional related education may count towards required experience. BACKGROUND CHECK & FINGERPRINTING:A job offer is contingent on passing a background investigation with fingerprinting. BILINGUAL SKILLS:Applicants must demonstrate English and Spanish fluency at the time of the pre-employment screening process. Spanish language proficiency will be determined through standardized verbal/verbal and written demonstration. Additional compensation will be provided based on the use of bilingual skills. SPECIAL REQUIREMENTS:Applicants must pass a pre-employment physical and drug test. Must pass a TRAILS background check prior to hiring. Supplemental Information KNOWLEDGE, SKILLS AND ABILITIES: - Has first-hand knowledge of juvenile justice and mental health systems - Excellent communicator - Active listening skills - Strong empathy and relationship skills - Bicultural strongly preferred - Communicate with staff / community partners - Positive role model - Ability to attend court, appointments and other meetings with families - Conflict resolution and problem-solving skills to support work with families - Motivational and coaching skills in working with families. Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employeeson the basis ofrace, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.