The server will wait on tables promptly, courteously and to serve our guests with a genuine care. Responsibilities - Knowledge of the dining room. - Must have full familiarity with menus and beverage offerings. - Greet guests when entering the restaurant with a pleasant smile and superior customer service. - Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials. - Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. - Record transaction in MICROS system at time of order and adhere to cash handling standards. - Check in with guests to ensure satisfaction with each food course and/or beverage. - Present accurate check to guest and process payment. - Maintain cleanliness of work areas throughout the day. - Process station set-up and break-down and complete all other side work duties as assigned. - Ensure tables are set up properly, including polishing and cleaning glasses. - Service to guests according to Omni Moments of Service Standards. - Be pleasant, smile and greet all guests, using surnames when obtained. - Clean, clear and reset service areas. - Protect the hotel from liability with regard to over serving guests. - Perform any other duties as assigned by the restaurant manager. Qualifications - Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred. - Must have unexpired Food Handlers and TIPS Alcohol Certification - or obtain upon hire. - Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails. - Previous cash handling experience preferred. - Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. - Ability to accurately and efficiently input information into MICROS. - Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. - Ability to work cohesively with co-workers both within and outside of your department. - Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment. - Excellent customer service, service recovery and problem-solving skills. - Must be able to work a variety of shifts, including weekends and holidays. - Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. - Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms. - Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.