Holds AT - Ls, supervisors and Team Members accountable for delivering outstanding customer service. Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale. Makes hiring and separation decisions. Accountable for monitoring and achieving sales, purchasing, and labor targets. Maintains proper product assortment, merchandising, and inventory control. Establishes and maintains collaborative and productive working relationships with department leaders and with vendors. Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends. Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals. Job Skills. Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends. Advanced knowledge of products, buying, pricing, merchandising, and inventory management. Food safety certification. If not currently certified, will commit to completing certification within 6 months. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Product knowledge. - Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications. Experience 24 months retail experience including 12 months of team leadership experience.