Manager, Learning and Development (Field)
Charlotte
Wednesday, 08 April 2026
Own onboarding for new frontline leaders (FOS-SCM and Shop Managers) within assigned regions, ensuring all leaders within assigned regions are trained consistently and in alignment with operational and leadership expectations Independently partner with regional operations and HR leaders to assess leadership capability and training needs and determine appropriate training and development responses to support field performance; receiving guidance from Sr. Manager as needed Leverage operational knowledge and field leadership experience to inform and influence the design of learning and development programs and training solutions for field employees, addressing operational challenges and providing data-driven recommendations Manage the Dock Operations Trainer program, ensuring program standards are met and all Trainers within assigned regions adhere to onboarding curriculum guidelines; managing performance and accountability as needed Facilitate train-the-trainer sessions to ensure field trainers and leaders can deliver training effectively and consistently across the network Lead and support frontline leadership development programs, including in person new leader training, management training programs, etc. Collaborate across Operations, HR, and L&D to align leadership development efforts with business priorities and operational realities, providing recommendations that drive the business forward Evaluate the effectiveness of onboarding, leadership development, and trainer programs using qualitative and quantitative data. About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.