Purchases and replenishes products through proper buying procedures. Ensures orders are timely and accurate to monitor inventory turns. Ensures the product mix meets varied customer dietary needs and requests. Achieves and exceeds assigned / established margin and sales targets. Builds product displays according to movement, promotions, profitability, value, and regional guidance. Oversees customer special order procedure. Maintains and monitors department waste, spoilage, and transfer logs. Maintains a safe, clean and well-organized working and shopping environment. Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. Performs other duties as assigned by store, regional, or national leadership. Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices. Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. Immediately reports safety hazards and violations. Job Skills. Extensive product knowledge, including production, distribution, seasonal availability, advances, and trends. Familiarity and/or willingness to learn about products, nutritional information, and other areas of study. Working knowledge and application of all Whole Body-related merchandising expectations. Demonstrates a desire to grow with the Whole Body team. Ability to educate team on product knowledge and convey enthusiasm. Strong basic math skills. Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems. Strong to excellent communication skills and willingness to work as part of a team. Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members. Ability to follow directions and procedures; effective time management and organization skills. Passion for natural foods and the mission of Whole Foods Market. Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. Understanding of and compliance with WFM quality goals. Experience 12 months retail experience.