Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty. Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication. Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer. Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles. Documenting work performed on each vehicle on the repair order. Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.” Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate. Providing an exceptional customer experience to drive loyalty. How will I know if I am successful? The performance of a Master Technician is measured by achieving:Targeted production. Targeted Customer Satisfaction Index. What are the requirements for this job? High School diploma or equivalent 2 years of experience as an automotive technician. Automotive technical training (varies based on store needs)Attention to detail. Organization and follow-up skills. Valid in-state driver’s license and have and maintain an acceptable, safe driving record. What are the opportunities for career growth? Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:Master-Certified Technician. Service Advisor. Service Management. Exciting Benefits and Perks Await You:Competitive compensation and 401 k matching. Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and Auto. Gear. Access amazing deals and discounts through You. Decide, a website with offers from top providers and retailers. Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide. AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.