Manages the Loan Area, including three full-time classified employees and two to three student employees. Defines and directs workflow of area. Oversees processing and manages reconciliation of Federal Direct Loan Program (subsidized, unsubsidized, PLUS, and Graduate PLUS), private loans, and institutional long-term loans. Develops and implements improvements to loan area processing. Participates in professional development opportunities to stay abreast of federal changes and necessary system updates. Advises students and families regarding financial aid options and answers questions in person, via phone and email. Participates in FAFSA and admissions outreach events. Informs and trains staff on processing changes and timelines. Position Profile Provides financial aid counseling to applicants, students, and parents and assists with financial aid applications. Analyzes financial needs and eligibility for financial aid. Makes decisions to award funds to students eligible for scholarships, grants, and work-study programs. Ensures the effective and compliant processing of student financial aid applications. Level Summary Manages a work unit or a team and has full authority over personnel actions within the work unit. Contributes to the development of the area’s operational plan, ensuring alignment with broader departmental or institutional goals. Accountable for the achievement of the unit’s operational objectives, improving performance and addressing resource needs. Supervisory Responsibilities Manages a medium-sized team. Directly oversees at least 2.0 FTE employees or one or more supervisors. Has authority to hire, transfer, suspend, promote, manage performance, discharge, assign duties, reward, and discipline employees. Fiscal Responsibilities Responsible for managing team or department budgets and resources. Problem Solving Addresses departmental or cross-team issues, devises long-term solutions. Independence of Action Acts independently, with consultation with senior management. Communication and Collaboration Facilitates communication among team and higher-level leadership, builds relationships across University. Physical Requirements This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs. Minimum Qualifications Requires a Bachelor’s degree in a related field, 5 or more years of related professional experience, and 3 or more years of supervisory experience, or equivalent education and experience. Preferred Qualifications Master’s Degree Department Student Financial Aid Pay Rate The starting salary range is $51,281-$59,614 dependent on education and prior experience. Employees enjoy a generous benefits package such as paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, a comprehensive insurance package (including but not limited to prescription, vision, dental, and life insurance), an excellent retirement plan with up to a 14% company contribution, a 12-week parental leave program, adoption reimbursement, transgender care, flextime and flexplace policies, counseling and mental health care, access to professional development programs and more. Additional information is available at Total Compensation Estimator (For Full-Time Benefits Eligible Employees) Discover the full value of joining Ohio University by clicking this link: Our Total Compensation Estimator shows your offer package in dollars: salary plus university paid benefits including health coverage, retirement contributions, paid time off, tuition benefits, and more. See details on what we offer in one place and compare different options for retirement and insurance. Estimates are informational only; exact coverage is determined by eligibility policies and official plan documents. Pay Grade 17 Pay Range $51,281.00-$85,325.00 FLSA Status Exempt Job Category Administrative at-will appointment Employment Type full-time regular Job Family Enrollment Services Job Sub Family Financial Aid Job Level M 2 Job Open Date 04/10/2026 Posting End Date 04/27/2026 Planning Unit Vice President Enrollment Management Work Schedule Standard office hours are Monday-Friday, 8:00-5:00; however, candidates must be willing to work evenings and/or weekends if necessary. The flexibility to work remotely for one day per week within the established department flex place work guidelines may be available. Months 12 month Campus Athens Expected hours worked per week 40 Expected duration of assignment ongoing