About this Job PSSC 26-58 JD Admin Coordinator 1-2 Pinecrest Supports and Services Center - Supporting Individuals with Disabilities Since 1921 Mission: We support the quality of life for all people. Vision: We support the quality of life for all people by promoting choice, diversity, and community involvement. Pinecrest is seeking to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor. This position is in the central communication hub, managing high-volume calls, routing calls to departments, paging staff, and managing emergency codes. This role requires excellent communication skills, computer proficiency, and remaining calm under pressure in order to meet our Mission for the people we support. Selected Core Competencies:Accepting Direction: The ability to be open and willing to follow guidance or instructions. Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers. Selected Preferred Competencies:Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity, and honesty, regardless of circumstances or personal benefit. Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others. Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results. Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges. Minimum Qualifications No experience or training is required. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information Job Duties:Operate multi-line switchboard and other phones. Take call-ins from employees unable to report for work, log on absentee report form, and in log book. Answer emergency phones and call or page appropriate doctor and /or nurse to respond, record in log book. Transfer all other calls to appropriate departments, homes, or offices. Monitor fire panel. Call home or office to verify fires or false alarms. Notify fire department of alarm status and log information on fire alarm form. Monitor weather during bad weather also monitor satellite weather channel on TV. Notify homes and department of hazardous weather conditions to ensure the safety of individuals supported at PSSC. Document in and out time on trip sheets. Issue cell phones to vans going out on trips and doctor appointments. Direct visitors, deliverers, officials and emergency personnel by serving as information center. Contact security for escort when necessary. Prepare and maintain Conference Center for various meetings, including emergency center, by ensuring area is clean, orderly and any requested items are available. Requisition supplies, medical and office, and the storage and disbarment of those supplies. Maintain overtime attendance records for Employee Administration. Assist Administrative Supervisor 1 with clerical duties as needed. Position-Specific Details:Location: Home Life Dispatch. Shift: 7:00 am – 7:00 pm Team: Day A - Appointment Type: This position may be filled by Probation, Promotion, Demotion, Lateral Transfer, Detail to Special Duty or Job Appointment. Preference may be given to permanent classified employees of Pinecrest Supports and Services Center. List ALL prior employment – failure to fully complete the education and work history sections of the application can result in an applicant being hired at the lower level of the position. You will not be qualified based on job title alone, you must describe your actual duties - - - - REVIEW YOUR APPLICATION TO MAKE SURE IT IS CURRENT - INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED! - - - - How To Apply:No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. There is no guarantee that everyone who applies to this posting will be interviewed. For further information about this vacancy contact:Jeanette Deville, Human Resources Analyst C - Pinecrest Supports & Services Center. P. O. Box 5191 Pineville, Louisiana 71360 jeanette.deville@la.gov. Pinecrest Supports and Services Center is an Equal Opportunity Employer. Louisiana is a State As a Model Employer (SAME) agency that supports the recruitment, hiring and retention of individuals with disabilities.