Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Join our OKANA Candy Co. team as a OKANA Candy Co. Team Lead! Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time. Our Vision for our team members:Be a part of the OKANA Resort & Indoor Waterpark team, where your career aspirations meet a world-class destination. Contribute to our distinctive atmosphere and foster your personal and professional growth. An individual committed to creating exceptional guest experiences. Be appreciated for what you bring to the team Learn and grow with a company that values its associates Why OKANA:Competitive wages. People-first cultureHealth insurance. Retirement savings. Growth opportunities. Paid time off. Festive environment. Perks & discounts. About the role. The OKANA Candy Company Team Lead is responsible for providing friendly and efficient service to customers. The role involves preparation of all food & beverage offerings and always maintaining a clean environment. They must have good customer service skills as they will interact with guests, helping them with their orders and ensuring a smooth payment process. They will also be responsible for maintaining opening duties along with securing all assets, leading the team during shifts and outlet needs. What you will be doing:Maintain work areas clean and organized. Maintain cleanliness of work area. Report all unsafe conditions immediately. Set and clear stations according to standards. Assist in servicing the guest via delivering amenities. Complete all opening and closing side work, as assigned to include stocking inventory, stocking cups, bags, filling candy dispensers, fill ice cream buckets, cleaning floor, wipe down counters and chairs, move tables and chairs, push dirty linen to storage area, put away stock and orders. Stock stations, as assigned. Attend required meetings. Communicate with manager before leaving shift. Complete other duties as assigned by supervisor, to include cross training. Communicate shift needs based on volume. What are we looking for? What you bring to the role:Good communication skills: able to speak English and interact with customers and co-workers. Previous experience in a similar role is preferred, preferably in a food service/retail establishment. Ability to work in a fast-paced environment. Computer proficiency to use the resort’s point of sale system and submit daily reports. OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.