Blood Collection Staff – Customer Service

Pomona

Saturday, 11 April 2026

):Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused. Will drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule: To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Schedule is provided two to three weeks in advance. Workday hours may range from 8-12 hours depending on role assigned. Pay Information: Starting rate $22.89/hour. WHAT YOU NEED TO SUCCEED (Minimum Qualifications):High school diploma or equivalent is required. Customer service experience and effective verbal communication skills are required. A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)Prior leadership experience. BENEFITS FOR YOU:As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:Medical, Dental, and Vision plans. Health Spending Accounts & Flexible Spending Accounts. PTO: Starting 15 days a year; based on type of job and tenure. Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401 K with up to 6% company match. Paid Family Leave. Employee Assistance. Disability and Insurance: Short Long Term. Service Awards and recognition. Apply now! Joining our team will provide you with the opportunity to make your career a force for good!

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