A Client Care Specialist 2 MTU contributes to AHF by presenting a friendly, helpful face to members seeking HIV testing and prevention services, STI screenings, and treatment on our Mobile Unit. A CCS 2 for Mobile is a role providing courteous, confidential, and professional support to members within our MTU programs. A CCS 2 MTU enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and dedication to seamlessly transitioning between clinical, administrative, and front office roles, CCS 2 s contribute to a positive experience, fostering trust and loyalty. You will be a passionate advocate for our top initiatives. To be successful as a CCS 2- MTU it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The CCS 2 will work as a part of a close-knit team to focus on comprehensive patient care by collecting medical histories, managing tests/screenings, recording vitals, and addressing health complaints. They will facilitate patient registration, appointment management, and electronic chart creation. The role requires proficiency in data documentation, includingreferrals and reports. A valid phlebotomy license or medical assistanct certificate is necessary, with skills in venipuncture and sample collection, includingbloodandotherspecifmens,preparingthemforlaboratory analysis. Licenses and Certifications: Valid Phlebotomy license or MA certificate and Driver's License mandatory. Schedule: Varies based on need of sites and events. Rotating schedule of days and nights to include weekends. Tuesday, Thursday, and Friday 10:00 am- 6:30 pm Wednesday 11:30 am-8:30 pm. Saturday 8:30 am-4:30 pm PROFICIENT SPANISH SPEAKER A PLUS! AHF Commitment