Student Success Coach
Wilberforce
Saturday, 11 April 2026
Provides academic advice and counseling for first- and second-year students. Collaborates with colleagues and other units to create, implement, assess, and refine systems designed to support student retention. DUTIES AND RESPONSIBILITIES: - Work with first- and second-year students to define and plan for achieving realistic educational goals. - Monitor student progress toward achieving educational and career goals. - Work with faculty and staff to develop and implement retention strategies, including intervention and early alert. - Maintain complete and accurate records showing the student’s major, career plans, and other related information. - Track and ensure correction and updating of student academic records in Banner (e.g., to confirm that the major is accurately listed). - Collaborate in developing and implementing a seamless system for juniors to transition to academic advising within their department. - Ensure collaboration among related offices (e.g., registrar, assessment, career services) to track and assist students in meeting their academic goals. - Engage students in conversations about the University’s core values, with a focus on the roles these values play in academic and life success. - Match students with appropriate academic support and counseling services. - Participate in University committees and projects related to student learning and academic success. - Participate in advising workshops and other professional development activities as they become available. - Review and approve students’ proposed class schedules. - Provide advising services for upper-class students during faculty absence. - Participate in outreach efforts to re-enroll students placed on academic suspension. Minimum Qualifications - Bachelor’s degree in an academic discipline, Master’s degree preferred - Previous advising or teaching experience at the college level. - Excellent computer skills. - Excellent communication and interpersonal skills, with the ability to work effectively with students, colleagues, faculty, and administrators. - Availability to work a flexible schedule that involves some evening and weekend duties. Preferred Qualifications Posting Date 04/10/2026 Closing Date Open Until Filled Yes