Support Inside Sales Representatives, Outside Sales Representatives, and branch personnel with product information, pricing, availability, and assistance with customer inquiries. Assist sales teams in identifying appropriate products and solutions to meet customer needs. Serve as a communication link between sales, estimating, vendors, and customers to ensure smooth project progression. Prepare accurate estimates and bid packages for upcoming and current projects based on plans, specifications, and vendor information. Review project requirements and ensure all bids are complete, competitive, and aligned with customer expectations. Track bid deadlines, maintain bid documentation, and follow up on outstanding proposals. Enter and maintain special pricing for customers. Process customer special orders for non-stock products. Work directly with contractors, builders, and homeowners to recommend appropriate products and provide technical guidance. Assist customers in selecting materials that meet project requirements, budget, and performance expectations. Maintain strong relationships with vendor representatives to stay informed on product updates and availability. Ensure all branches are supplied with up-to-date literature, color charts, samples, brochures, and other sales tools. Organize and distribute new materials as product lines change or expand. Maintain an organized library of product resources accessible to staff and customers. Collaborate with vendor representatives to gather accurate product data, pricing updates, and technical support. Conduct research to verify product specifications, installation requirements, and compatibility for customer projects. Visit job sites and customer offices with Outside Sales Representatives to promote building material sales. Use CRM and related databases to log customer and project activities. Greet and transact business with walk-in customers at the facility. Assist with incoming calls rental and sales inbound calls to initiate sales process or route to other departments. Coordinate sales and rentals with outside sales, shop, and warehouse personnel. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Must be able to work in a dynamic, fast-paced environment. Comprehensive knowledge of Building Materials and related products. Industry experience in equipment rental, construction services, or industrial operations is a strong plus. Excellent communication skills and excellent customer service. Ability to effectively lead, influence and communicate with others both internally and externally. Must be proficient in the use of a computer and related software (Word, Excel, etc.). Valid driver's license with clean driving record. Must have strong problem-solving skills and be detailed oriented with a high level of accuracy. Able to perform duties with a sense of urgency, exceeding customer expectations. Excellent organizational skills.