Product, Fitting & Training Spec

Carlsbad

Saturday, 11 April 2026

Conduct multiple customer fittings daily in the Callaway Performance Center. Travel and train customers several weeks a year on new product attributes and performance characteristics during new product launch periods. Co-host and deliver multiple fitting training events throughout the year to educate Callaway customers on fitting and fitting protocols. Learn about new product attributes and performance characteristics to a strong level of detail and assist with delivering product training to internal and external customers. Assist with daily operations of the Callaway Performance Center, including ordering and returning demo equipment, scheduling, club and golf ball inventories, systems maintenance, providing training on systems, product and fitting protocol, and other duties as needed. Provide Performance Center telephone support by receiving inbound calls for scheduling appointments and placing follow-up calls to various customers. Ensure that the fitting bay presentation is show-ready. Set up and work Launch Monitors at specified Fitting Events. Prepare updates regarding focus areas and special projects for group meetings. Assist other sales and marketing functions. Work on other areas of individual focus. Travel internationally as requested. TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)Must possess communication skills to present technical ideas and facts to a diverse audience of consumers and customers. Must present information in a manner consistent with Callaway standards. Must be able to interpret ball launch data and combine that data with observed golf swings to determine an optimum club specification for a consumer. Must be able to fully present the Callaway product line and have knowledge of past Callaway products. Have knowledge of both Callaway and competitive golf products and how their attributes affect ball flight. Must be a skilled golfer with a five handicap or less. Must be highly dependable in attendance. The work environment requires punctuality and attendance that meets or exceeds company standards. Must be capable of learning to operate launch monitor systems for measuring golf ball flight. (Such as Foresight Quad and Trackman)Intermediate to advanced skills in Windows applications. Must have a valid driver’s license and have reliable transportation. EDUCATION AND EXPERIENCE - Experience in retail or golf operations, including customer interaction, is preferred. Public speaking experience. High School diploma or equivalent.

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