Public Health – Seattle & King County - Community Health Services Division is seeking a Project/ Program Manager III (PPM III) (Referral Coordinator) to provide support in our Parent Child Health programs. The Referral Coordinator will support and advance the Community Health Services Division's values of delivering essential, high-quality, culturally relevant services to our King County communities. The successful candidate for this position will demonstrate experience, knowledge, and skills in project management, quality improvement, and communications. They will ensure the work is aligned with CHS's priorities, with particular focus on pregnant and parenting individuals, children, and families. This position will be the main point of contact for the internal connections between programs within our King County Public Health system and our Parent Child Health programs. They will use their experience and skills in interagency, inter-jurisdictional, and multidisciplinary coordination as well as planning and project management to lead the work of increasing access to our Parent Child Health services for the clients who are already connected to one or more of our Public Health programs, such as preventive and primary care services, oral health services, homeless healthcare, and youth health services. This position will also be a contact for MAC funding, NFP grant monitoring. This position will also serve as a liaison First Steps with our staff working at public health clinic sites and be a subject matter expert for the First Steps program policies and procedures. Note: This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same position type over the next 6 months. Commitment To Equity and Social Justice. Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures. The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts. We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities. To learn more, please visit Work Schedule. Typical work schedule is Monday through Friday, 8:00 am- 5:00 pm, with the occasional weekend depending on business need. This is an exempt position and is not subject to the Fair Labor Standards Act and is not overtime eligible. Remote and Onsite Work. The PCH Admin team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is Chinook Building, located at 401 5th Ave, Seattle, WA 98104. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Job Duties Project Management. Works independently on projects assigned by supervisor, develops new projects based on gaps in system. Inter-jurisdictional collaboration with public health teams and community partners at various sites throughout King County to review workflow and processes related to connections between programs. Develop and manage PCH internal referral system in conjunction with Epic Practice Management System tools. Design and implement standardized workflows to ensure seamless patient transitions between internal departments. Data Reporting and Analysis. Performs moderately complex reporting and analysis of data related to projects and program. Communicates to various stakeholders within our multidisciplinary team and our community partners as needed about data related to programs, workflow, and processes. Program Liaison to Public Health Centers. Communicates with stakeholders including community partners, and Public Health professionals about system processes, applications and modifications as needed. Ongoing interagency work build and maintain professional relationships with staff at public health centers, community partners, and other programs in PHSKC. Working to identify gaps and create solutions for all those eligible to better access PCH services. Technical Expertise. Serving as an expert technical resource for internal connections between programs in our Parent Child Health programs. Data entry, monitoring, reporting, and on-going testing with database software such as Tableau and Excel and automated systems such as Power BI. Other duties as assigned. Able to shift work to meet emerging priorities. Experience, Qualifications, Knowledge, Skills Our ideal candidate will demonstrate the following (Minimum):Experience with project management including analyzing data and reporting on progress to multiple stakeholders in a timely manner. Experience developing program/policy recommendations based on collaboration with inter-disciplinary teams. Demonstrated commitment to providing exceptional customer service with compassion and patience, are approachable, are effective listeners, and will enjoy working with people from a variety of cultures, communities, backgrounds, and experiences. Enjoy working with a team, are cooperative, encourage collaboration, and can work with teammates to find collectively beneficial solutions. Demonstrated commitment to working with parents and children and decreasing barriers to serve them. The most competitive applicants will have the following experiences and qualifications (Desired):Recent experience, of one year or more, working in the First Steps, WIC, Nurse Family Partnership or other maternal and child health programs. Advanced skills using database software such as MS Excel and automated systems such as Power BI. Advanced skills in driving forward projects with multiple stakeholders including direct service staff, clinic supervisors, community partners and others.