Research and resolve moderately complex operational tasks, accountable for entire process from receipt of work to resolution and closure to include originating source documents, data adherence to regulations, processing payments, resolve discrepancies and process unique rejects or exceptions. Work under close supervision, follow established procedures, identify opportunities to determine appropriate course of action within defined scope of responsibility. Review and analyze inquiries and operational challenges that require research, evaluation. Consult with management for more complex issues to assist with appropriate course of required action. Analyze and present recommendations for resolving more complex situations and exercise some independent judgment while developing of understanding of policies, procedures and compliance regulations. Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals. Required Qualifications:2 years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications:Excellent Written and Verbal Communication Skills. Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills. Strong organizational skills. Ability to execute in a fast paced, high demand, environment while balancing multiple priorities. Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment. Knowledge and understanding of ICMP - Banking / Financial experience. Job Expectations:Execute in a fast paced, high demand, environment while balancing multiple priorities. Strong organizational, multi-tasking, and prioritizing skills. Good analytical skills with high attention to detail and accuracy. This position is not eligible for VISA sponsorship. Training: You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training hours are 7 am - 3:30 pm CST. You are required to attend the full duration of this paid training. We’re open from Monday - Friday, 6 am -6 pm CST - Hybrid Schedule after onboarding and training. Posting Location:800 S Jordan Creek Pkwy WEST DES MOINES, IA 50266@RWF 22 Posting End Date: 17 Apr 2026 - Job posting may come down early due to volume of applicants. We Value Equal Opportunity. Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.