About this Job This is a full-time position located at the State Library in Baton Rouge, LA. This Library Specialists reports to the Reader Advisory Unit for the Talking Books and Braille Library (TBBL). This position serves as a reader advisor; circulates audio and large print books; composes and compiles articles for newsletters; keeps track of machine returns; verifies BARD applications; provides technical support to BARD patrons; reconciles CMLS transactions; and helps with TBBL outreach projects. This job duty is unique in that it provides specialized service to the blind, visually impaired, and physically handicapped as well as dyslexic. All Reader Advisors work closely together and support each other, answering incoming telephone calls in a rotating pattern and assisting patrons as needed. This position requires excellent communication skills, teamwork, and the ability to multitask. The State Library of Louisiana inspires and supports literacy and lifelong learning for all Louisianans through access to information, strengthening communities, supporting exceptional library services, and preserving Louisiana’s heritage. The State Library of Louisiana, its Board of Commissioners and staff value:Equal access to information for all citizens,The literary and cultural heritage of Louisiana,Intellectual freedom, and. Reading Minimum Qualifications One year of experience in administrative services. EXPERIENCE SUBSTITUTION:Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information Job Duties:Provide personalized, one-on-one service to patrons, ensuring a high-quality customer experience. Utilize the Keystone Library Automation System (KLAS) to manage patron accounts, book orders, and service profiles. Process and customize book requests based on patron preferences, maintaining an active and accurate reading queue. Respond to statewide inquiries via telephone and other communication channels regarding books, equipment, and services. Maintain and update patron records, including contact information, service status, and request/reserve details. Administer and support BARD services, including application verification and providing technical assistance to users. Circulate library materials such as braille, large print, and specialized resources to patrons. Assist patrons in person by providing information about services and supporting their library needs. Contribute to library operations by preparing newsletters, facilitating book discussion groups, and supporting outreach events. Support team effectiveness through staff training, cross-training, and completion of additional duties as assigned. Position-Specific Details:Appointment Type: This is a full-time probational appointment. Current permanent status employees may be required to accept a probational appointment. Work Schedule: This is a full-time position that reports in-office. This position may be required to work evenings, weekends, holidays, and/or overtime. This position may be required to travel and/or work overtime. Career Progression: This position may be filled from this recruitment as a Library Specialist 1, 2, or 3 based on the qualifications of the selected applicant. Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. How To Apply:No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. - Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. - The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes. Louisiana as a State, is a Model Employer for People with Disabilities. For further information about this vacancy contact:Pacee Wallace. Department of Culture, Recreation, & Tourism 1051 N. 3rd Street Baton Rouge, LA 70802 Phone: 225-342-8202 pwallace@crt.la.gov