Support Xcel Energy automated applications that contributes to departmental and business unit goals by analyzing, designing, implementing and supporting business processes and information systems. Provide oversight, guidance, leadership and mentoring in the implementation of quality methodologies to effectively improve business results... Support business activities by building relationships, determining business needs, analyzing process improvements opportunities, defining business. This would include future automated data collection systems by analyzing, designing, implementing, and sustaining business processes and information systems. This includes collaboration for all automated data collection systems. Essential Responsibilities. Provide analytical and technical expertise in the development, integration and application of data collection. Contribute to departmental and business unit strategic and operational goals by working with management, customers, vendors, and other stakeholders to analyze, design, implement and support business processes and information systems. Includes facilitating discussions to identify, document, validate, and analyze business requirements, designing innovative solutions, and making recommendations that support departmental goals. Provide technical input, business feedback, and direction for the development, deployment, and integration of existing and new data applications and automation technologies that optimize the company's customer service and financial goals and commitments. Build and maintain effective working relationships with customers and other project stakeholders to understand and meet/exceed informational needs and expectations. Interact with management, customers, vendors and other stakeholders through verbal or written communication. Serve as a technical resource. Develop and sustain daily data flow operations between information systems and processes. Resolve data discrepancies and errors without negative impact on customer or internal operations. Support/lead interdepartmental and/or cross functional teams to manage performance improvement project through understanding key business issues, clarifying project objects and linking to business objectives. Lead projects, which develop and enhance business processes and information systems. Other duties as assigned. Minimum Requirements. Bachelor's Degree in Business Science or Business Administration or a combination of education and experience providing equivalent knowledge. Three years of experience, with at least 1 year in one of the following areas: customer service, marketing, automated metering, communications, revenue protection, distribution operations, engineering and/or information systems. Strong customer focus. Proven leadership and ability to take an initiative from idea conception and start-up through full implementation. Demonstrated attention to detail. Proven communication with strong technical and analytical acumen. Experience with PC applications and analytical software. Ability to travel occasionally.