Under the supervision of the Order Fulfillment Manager, the Order Fulfillment Team Member will provide operational and administrative support in the safe distribution of food. This includes order pulling duties, and cleaning duties as well as assisting the Order Fulfillment Manager in information management for all distribution of food and non-food items. These tasks are to be completed in accordance with all personal safety and food safety regulations. The Order Fulfillment Team Member may be required to complete other tasks as assigned by the Order Fulfillment Manager in support of Feeding San Diego’s mission. ESSENTIAL DUTIES AND RESPONSIBILITIES Successful job performance is evaluated based on an individual being able to perform each essential duty satisfactorily. The tasks listed below are representative of the knowledge, skill and ability required of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following duties and responsibilities are those considered to be essential but do not represent all the job functions that may be required to be performed by this position. Pull daily orders based on pick lists and stage completed orders in lanes based on order specific instructions and outgoing truck schedule. Load trucks using a Pallet Jack/forklift while utilizing strict adherence to Distribution Center Standard Operating Procedures (SOPs). Provide operational support to volunteer staff by stocking volunteer area with products using an electric pallet jack or forklift. Perform daily inspection of equipment based on check sheet. Maintain accurate and complete recordkeeping (i.e. temperature logs, donation receipts, maintenance logs, etc.), according to FSD requirements. Lift objects weighing up to 50 lbs. Pack bags of produce to prepare for distribution based on daily need and SOP’s. Ensure first-class customer service with community partners, member agencies and volunteers. Communicate with the Order Fulfillment and other Distribution Center staff regarding inventory variances or breaches of internal controls and procedures. Perform general cleaning tasks as assigned by cleaning schedules and SOPs, using floor scrubber as needed. Help to establish a continuously food safe Distribution Center by ensuring that all processes are maintained based on cleaning standards. Other duties as assigned by the Order Fulfillment Manager. INTERACTION The position will interact closely with all Distribution Center staff, volunteers, agency representatives, FSD staff and others from the community. Qualifications. EDUCATION/ YEARS EXPERIENCE - Any combination of educational and work experience that would be equivalent to the preferred education/experience would qualify for consideration of this position. Minimum: Experience working in a Distribution Center environment. Preferred:High School diploma or GED 2 years of experience working in a Distribution Center environment including shipping/receiving, material handling, multi-tasking, and the preparation and maintenance of reports and records. Food handler’s safety certificate. Experience using a forklift. Success using an inventory system. KNOWLEDGE, SKILLS AND ABILITIES - General food storage processes, record keeping and filing systems, basic mathematical functions. Operate a pallet jack and dolly safely. Operate a forklift safely. Lift objects weighing up to 50 lbs. Perform tasks in Microsoft Word and Excel at an intermediate level. Communicate orally and by writing in English. Organize work for others. Learn new technology. Exercise independent judgment and initiative within established guidelines without close supervision. Show integrity to complete tasks according to standard operating procedures with little supervision. Work with others who are from diverse backgrounds. Establish and maintain effective relationships with employees, volunteers, partners, and clients. Sense and abate safety hazards. Tools and Equipment Used. Electric pallet jack, forklift, manual pallet jack, dolly, computer, multi-line phone, copier, printer. LICENSES/ CERTIFICATIONS Must have reliable transportation. Must be able to obtain and keep electric pallet jack and forklift certifications (training will be provided). PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS The physical demands described here are representative of those that an employee will be asked to successfully perform to fulfill the essential functions of this job. If requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. While performing the duties of this job, the employee is regularly expected to: Perform work in a warehouse, which may occasionally create exposure to dust and pollen. Perform work in a cooler and freezer. Remain in a stationary position for extended periods, walk, bend at the waist and knees, kneel, and use hands, arms and legs for dexterity. Maintain balance. Regularly lift, carry, and balance objects weighing up to 50 pounds. Pull and push such objects as file drawers and supplies. The noise level in the work environment varies and can be considered moderate.