Coordinator, Residential Student Life
Ottumwa
Wednesday, 15 April 2026
Residential Student Life Coordinator will assist with daily operations of the Indian Hills Residence Life/ Student Life at our Centerville Campus. The Residential Student Life Coordinator is directly responsible for the administration of assigned community and buildings. This position will assist the Director of Student Life, with reporting and all areas that relate to student residence life for the Centerville campus. This includes developing and implementing the IHCC residence hall programming model. This position is responsible for creating a community that allows students to grow collectively and individually. The primary goal of this position is to establish an environment that is conducive to the academic and non-academic development of students. This position will be expected to maintain a work schedule that will maximize contact with students, often before and after regular institutional office hours. Hours will include some day, evening, weekend, and holiday hours. This position is also required to be on an on-call rotation as needed and must be available during the on-call rotation hours to respond to emergency situations. This position includes room and board. Vision: Indian Hills Community College will transform the future through education and empowerment. Mission:Indian Hills Community College changes lives by inspiring learning, diversity, social enrichment, and regional economic advancement. Core Values:Indian Hills Community College is committed to belonging, community, diversity, excellence, innovation, integrity, service and success.
Minimum Job Requirements
Bachelor's degree required, Master's degree preferred. Relevant coursework/forma training required. Prior housing or residence life experience preferred. Strong interpersonal communication skills, knowledge of and commitment to student development and demonstrated knowledge of higher education. Knowledge of computer information systems including social media platforms. Must have experience or related experience in supervision of young people.
Work Performed
Provides initial resident guidance, crisis/conflict management and mediation assistance for residence hall students. Refers and consults residents with appropriate resource agencies within the college community in a timely fashion. Maintains a continual awareness of resident concerns through regular student contact. Promote and ensure the Resident Assistants develop personal one-on-one relationships with residents through frequent individual meetings. Actively creates and implements an inclusive and supportive environment within residence hall that contributes to students' personal and academic success. Promotes diverse and appropriate developmental activities to meet the needs of residents. Assists with the recruitment, selection, supervision, and evaluation of Resident Assistants. Works with the Director of Student Life and the Senior Hall Supervisor in providing on-going training of Resident Assistants through planned departmental and in-house staff activities and through daily supervision. Attend and coordinate all move in, break closings/openings, and move outs in assigned areas. Greet students and family members of students and provide a warm, non-threatening introduction to Indian Hills Community College. Answer questions of the new students and family members of the students that arise during moving in and moving out. This could include assisting with tours and recruits that come to campus through athletics and/or admissions. Maintains ongoing written and verbal communication with college staff, students, and other relevant parties. Completes various reports in a timely manner. Responds to questions and concerns raised by parents of resident students. This position will support, implement, and enforce College and departmental policies and procedures. Provide leadership and supervision in student life and activities for other supervisors, resident assistants, and resident students. Serves as an advocate for quality management of residence hall facilities by reporting and following up on maintenance issues with the appropriate facilities staff in timely manner. Facilitates the opening and closing of residence halls. Manages occupancy information, key inventory control, check-in and check-out processes and custodial needs. Coordinates intra-community moves and transfers. Responsible for tracking and submitting student fines and assessments, including managing low-level conduct cases. Coordinates activities for residents. Work in conjunction with other supervisors and resident assistants to plan and carry out community building activities. Assist maintenance with different tasks needed for the residence halls. Works with the Dean, Student Development and the Director of Safety and Security to oversee that safety procedures and processes are up to date. This would include fire drills, tornado drills, upkeep of AED, first aid kits, and overall safety of campus. Holds the "on duty" supervisor phone during schedule on duty days. Respond to calls appropriately and in a timely manner. Maintain regular and consistent attendance at work. Other duties as assigned.