Elevate your career by joining the Department of Human Services (DHS) as a Human Services Analyst within the Bureau of Data and Claims Management. This high-impact role offers the opportunity to apply your technical expertise to the the Division of Medicaid Management Information System (MMIS) Operations, where you will drive the success of essential managed care programs. If you are a forward-thinking professional looking to transition your skills into a meaningful, large-scale environment, take the next step in your career and apply today! DESCRIPTION OF WORK As a Human Services Analyst within the Eligibility, Enrollment, and Capitation Unit, you will be responsible for ensuring the integrity of managed care data through the evaluation of mainframe outputs and batch process reports. By identifying anomalies and investigating discrepancies, you will maintain high standards of data accuracy for the department and its business partners. You will play a key role in resolving complex technical issues within the electronic Client Information System and evaluating business requirements for essential system enhancements. Collaboration is central to this role, as you will work alongside systems analysts and developers to design and implement enrollment solutions that align with Office of Medical Assistance Programs (OMAP) initiatives. You must effectively communicate complex concepts to a wide range of stakeholders, including state staff and federal representatives, through formal writing and oral presentations. Additionally, you will lead business meetings and conduct specialized research studies to provide the technical insights necessary for high-level management evaluation. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:Full-time employment, 37.5 hours per week. Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS - Minimum Experience and Training Requirements:One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor’s degree; or. An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs. Other Requirements:You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions. How to Apply:Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.