Hourly Customer Service Representative

DeKalb County

Wednesday, 15 April 2026

We are Accepting Applications for the Following Position:Hourly Customer Service Representative (10346)Founded in the 1920 s and headquartered in Decatur, GA, DeKalb Public Health (DKPH) works to protect, promote and improve the health and well-being of all DeKalb County residents. Our vision is for a healthier DeKalb where all residents have equitable access to public health resources and live healthy lives. If you have a passion for people and are looking to make an impact on the health of the community, we invite you to join our team! For more information about our agency please visit dekalbpublichealth.com. LOCATION : Richardson Health Center (Rotation Between Health Centers)DIVISION/ DEPARTMENT : Administration. SALARY INFORMATION : $18.00 Hourly / Pay Grade TPW / Job Code T 6001 Job Responsibilities Under direct supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. Establishes and/or maintains electronic and record-keeping system. Conducts clerical research using a variety of resources to prepare, assemble, or generate reports, documentation, presentations, etc. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the close supervision of a clerical or administrative supervisor Under direct supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. Establishes and/or maintains electronic and record-keeping system. Conducts clerical research using a variety of resources to prepare, assemble, or generate reports, documentation, presentations, etc. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the close supervision of a clerical or administrative supervisor. Minimum Qualifications High school diploma or GED AND completion of 90 quarter hours (60 semester hours) at an accredited college or university. OR One year of experience in a customer service setting communicating information OR - One year of experience required at the lower-level Customer Svc Rep 1 (GST 120) or position equivalent. PREFERRED QUALIFICATIONS: In addition to the minimum qualifications, preference will be given to applicants with billing and fee collections experience in a clinical setting, two years or more of front office registration, and Microsoft Office Suite. MUST BE FLEXIBLE. MUST BE ABLE TO COMMUTE FROM ONE HEALTH CENTER TO ANOTHER WHEN NEEDED AND WORK ROTATING SCHEDULE AS NEEDED. MUST PASS DRIVING RECORD CHECK.

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