Under minimal supervision, interface with customers as the division's first point of contact at disposal sites and in customer service administration. Proficient and cross-trained to perform all duties within both the scale house and cash booth (Disposal and Admin Customer Service work groups). Possess well-rounded knowledge of municipal ordinances and codes, department policies, services, rates, fees, fines and payment options to screen disposal loads for content and hazardous materials, determine and inform customers of any special handling fees associated with their loads, and/or assess and process fees according to current ordinance for the load. For Disposal Utility account customers, create load tickets by capturing customer information and gross and tare weights. Other duties as assigned. Account Representative III is the multi-skilled, advanced level of this class series in which incumbents are cross-trained to work in all of the customer service units in the Administration Building and at the four disposal sites. Incumbents at this level may train employees in the I and II levels of this class series. Minimum Qualifications / Substitutions / Preferences High school diploma, GED, or equivalent and three (3) years of experience in a customer service, collection, or accounting environment with at least one (1) year at the Account Representative II level with the Municipality, or equivalent elsewhere. Ability to 10 key at a net speed of 100 KSPM. All applicants must possess and/or obtain:A satisfactory background check which includes criminal, education, and employment history at time of hire. Valid State of Alaska Driver's License with satisfactory driving record at time of hire .0 key at a net speed of 100 KPSM Certificate