AMHS Steward

Juneau

Wednesday, 15 April 2026

ATTENTION ALL ALASKA RESIDENTS! Set sail on a career where your office is the Alaska coastline and every day brings new scenery and new people. As a Steward with the Alaska Marine Highway System, you’ll be part of the crew that keeps communities connected while delivering a great experience to every passenger onboard. Salary Schedules for Probationary Steward are as follows:Southwest (SW) Route:Resident: $26.46 / hourly (OT Eligible) Non-Resident: $22.17 / hourly (OT Eligible)Southeast (SE) Route:Resident: $28.78 / hourly (OT Eligible) Non-Resident: $24.07 / hourly (OT Eligible)Once Probation is complete, salary schedules are as follows:Southwest (SW) Route:Resident: $29.07 / hourly (OT Eligible) Non-Resident: $25.26 / hourly (OT Eligible)Southeast (SE) Route:Resident: $31.65 / hourly (OT Eligible) Non-Resident: $24.47 / hourly (OT Eligible)What you will be doing:As a Steward, you will help create a safe, welcoming, and enjoyable experience for passengers aboard Alaska State Ferries in a fast-paced, hands-on environment. You will provide customer service, prepare and serve food, handle cash transactions, clean and maintain passenger areas, support daily vessel operations, and follow all safety procedures while working collaboratively with a diverse crew. Flexibility is essential, as duties, schedules, and work areas may vary by assignment. Our organization, mission, and culture:The Alaska Marine Highway System (AMHS) is a vital part of the State of Alaska’s transportation network, connecting coastal communities that are not accessible by road. As part of the Alaska Department of Transportation & Public Facilities, AMHS plays a critical role in keeping Alaska moving—supporting residents, businesses, and visitors through safe and reliable marine service. Our mission is to provide essential transportation services that strengthen Alaska’s communities, promote economic opportunity, and ensure safe, efficient travel across the state’s coastal regions. At AMHS, our culture is built on teamwork, service, and pride in what we do. Life at sea requires a strong commitment to safety, accountability, and supporting one another in a dynamic, 24/7 environment. We value employees who are adaptable, hardworking, and dedicated to serving the public. Whether working behind the scenes or directly with passengers, every crew member contributes to delivering a positive and professional experience onboard. The working environment you can expect:Working aboard AMHS means operating in a dynamic, fast-paced marine environment across Alaska’s coastal routes, where schedules, locations, and crew rotations are driven by vessel operations. The Alaska Marine Highway System operates across two distinct service regions. The Southeast (SE) route serves communities between Bellingham, Washington, and Skagway, Alaska, and is the primary operating area for most vessels. The Southwest (SW) route serves more remote communities between Cordova and the Aleutian Chain and has a smaller relief pool. Current recruitment efforts are primarily focused on the Southeast region. AMHS vessel operations run 24/7, including days, nights, weekends, and holidays. Employees are typically assigned to a week-on/week-off rotation, working an average of 84 hours per week while onboard. Daily schedules may range from 8 to 12 hours and can include split shifts. Vessel assignments are managed by dispatch, and daily duties are directed by vessel supervisors. Flexibility is essential, as crew members may be reassigned or asked to work in different roles during their hitch. Crew change locations are as follows: Southeast (SE): Ketchikan, Juneau. Southwest (SW): Homer, Valdez. The benefits of joining our team:Joining the Alaska Marine Highway System offers more than just a job—it’s an opportunity to be part of something that truly connects Alaska. As a Steward, you will:Travel throughout the beautiful and diverse State of Alaska, experiencing coastal communities and scenery few people get to see Be part of a system that Alaskans rely on every day, building meaningful connections with local communities and passengers Gain valuable, hands-on experience in hospitality, customer service, and maritime operations Have access to strong career growth and promotional opportunities within AMHS, including advancement into higher-level shipboard positions Receive State of Alaska benefits, including health insurance, retirement plans, and paid leave Work in a supportive team environment that values hard work, reliability, and personal growth Build a long-term career with opportunities for training, skill development, and workforce advancement This is a unique opportunity to earn a living while exploring Alaska, developing your skills, and being part of a team that keeps communities connected. Who we are looking for:To be successful in this position, the selected applicant will possess the following core competencies: Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Food Service: Knowledge of preparing and serving food for consumption. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work. To view the general description and example of duties for the position please go to the following link: Alaska/classspecs Minimum Qualifications Applicants must meet the following requirements:Must be eligible to obtain and maintain a valid U.S. Coast Guard (USCG) issued Merchant Mariner’s Credential (MMC) Must be eligible to obtain and maintain a valid Transportation Worker Identification Card (TWIC) (color copy)Must be eligible to obtain and maintain an Alaska Food Worker Card. If over the age of 21, must be eligible to obtain and maintain an Alcohol Server Training or Training for Alcohol Professional (TAP) Card. High School Diploma (or equivalent)Upon job offer, must be willing to submit to a physical and drug test Preferred (but not required):Emergency Medical Response Training. Lifeboatman Training and/or Endorsement. See below for additional information regarding the above requirements.

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