Support the management and duties of store operations to meet financial and sales goals. Build associate andcustomer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. DUTIES AND RESPONSIBILITIES - Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates - Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation - Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture - Support the achievement of budgeted financial and operating results - Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers - Role model outstanding, friendly customer service and use skills and knowledge of department products tooffer solutions that meet or exceed customers' expectations - Control store's expenses through proper ordering, care for supplies and equipment - Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems. Understands and utilizes Average Cost Inventory System (ACIS) - Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained - Ensure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times, should create every other week - Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines - Observe and correct all unsafe conditions that could cause associate or customer accidents - Ensure compliance with local, state and federal regulations - Record and report all associate and customer accidents in accordance with established Food Lion procedures - Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses - Ensure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilized - Ensure compliance with local, state and federal regulations - Adhere to all company guidelines, policies and standard practices - Maintain security standards - Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines - Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses - Must be able to meet the