The employee performs the functions of this position in clean, well-lighted temperature controlled, and well ventilated environment. Position requires contact with controlled substances as well as other pharmaceutical products. DUTIES AND RESPONSIBILITIES - Support and work with pharmacist to achieve outstanding pharmaceutical care. - Assist pharmacist, under their direct supervision, with filling of prescriptions. - Greet and provide customers with prompt and courteous service and assistance. - Operate pharmacy systems including register, computer software, and telephone. - Assist in maintenance of third party prescription information and resolution of rejected adjudication. - Maintain insurance/counseling log. - Maximize sales through excellent customer service. - Follow all company policies, procedures and practices. - Order, stock, maintain and return pharmacy inventory through proper supplier. - Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.). - Receive and obtain information needed on written prescriptions or telephone refill requests from customers. - Maintain organized filing system for invoices, manual insurance claims, daily reports, etc. - Relay specific communications to customers from technician or pharmacist processing prescription. - Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. - Works with Pharmacy Manager, Store Manager and pharmacy personnel to execute marketing plans and programs. - Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product. - Performs other duties as assigned by Pharmacy Manager or Store Manager. - Adhere to all company guidelines, policies and standard practices. - This description is intended to outline the primary responsibilities, general nature and level of work being performed by associate assigned to this position. - It is not intended to be an exhaustive list of all responsibilities, duties and competencies. QUALIFICATIONS - Requirements: - Hold Pharmacy Technician Certification from an authorized accrediting organization. - Demonstrated competence in effective communications skills and customer relations. - Unrestricted ability to handle and process Medicaid and Medicare prescriptions. - Ability and desire to communicate effectively with customers, associates, other health professionals. - Willingness to work a flexible schedule consistent with a stimulating retail environment. - Ability to work accurately and efficiently. Able to read, write and perform basic math functions. - Maintain confidentiality of customer and company information. - Understand pharmacy inventory control procedures, including special requirements for controlled substances. - Understand Pharmacy Standard Practice Manual. - Share responsibility for department maintenance and cleanliness. - This list is not all inclusive. - Other requirements may be added to meet business demands.