What You Can Expect:Our Patient Account Specialists love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the everyday functions of our hospital & clinic life? If so, Grand Itasca is where you belong! We're glad you are thinking about joining us. Grand Itasca is a great place for Patient Account Specialists. We're a non-profit organization with a clear vision of being the leader in transforming rural health care by achieving the highest levels of quality, access, and value. Our strength stems from teamwork and collaboration among a talented and diverse group of professionals. With over 700 employees in hundreds of different roles, Grand Itasca can offer a variety of career opportunities. Let's talk about benefits. Competitive pay. Tuition reimbursement and scholarship/grant opportunities. Health, dental, vision, & life insurance kick in on the first of the month after 30 days of employment. Generous paid time off package to maintain a healthy home-work balance. STDB (short term disability bank)401 K with employer contributions. Experience Pay Given. Employee Referral Program. On-the-Job training. No Weekends! About the Position. Patient Account Specialist - This is a hybrid position. Full-Time 1.0 FTE (80 hours per pay period)Days. On-site at Grand Itasca Clinic & Hospital in Grand Rapids and Hybrid/ Remote. INTERNAL POSTING THROUGH: 04/22/2026 - Your home office must meet Safety, Privacy, and Internet Speed requirements set forth by Grand Itasca Clinic & Hospital to be eligible for this position. Job Summary: The Patient Account Specialist is responsible for assuring that all charges and necessary information is billed on patient accounts in a timely and accurate manner to Contracted health plan and government payers. They serve as Grand Itasca Clinic and Hospital's liaison with payers and patients regarding accounts within the organization. Here's what you'll do when you join us:Process insurance claims for hospital, clinic, and homecare claims. Address and solve problems with chargers or payments Assure that all patient and billing information is accurate and up to date. Monitor accounts receivable aging reports and other tools to address accounts that are not paid in a timely manner. Collaborate with patients, internal team members, and other departments to resolve billing issues. Maintain knowledge and understanding of billing system rules, processes, and edits. Participate in Business Services special projects as necessary. If you have these qualifications, we'd love to chat:At least two years of recent hospital and/or clinic billing or equivalent experience required, OR as associate degree in related field, OR Bachelor's Degree. Excellent communication skills. Ability to work professionally as a team member. Basic computer knowledge with experience in Microsoft Office, Word, and Excel. Self-motivated with the ability to work independently Demonstrate ability to follow and adhere to Grand Itasca's policies, visions, mission and values. Maintain reliable and consistent attendance