Oversees the Core Channel Experiences roadmap, vision, development, execution, risk management, and CCB-wide guardrail targets across digital channels (Chase.com, Chase Mobile App) Drives and manages multiple stakeholder partnerships end-to-end from ideation and value story through refinement and design and delivery and progress of wins and post-mortem learnings Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Provide direction, energy, and momentum to a driven team of product managers Required Qualifications, Capabilities, and Skills 10 years of experience or equivalent expertise delivering products, projects, or technology applications Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Preferred Qualifications, Capabilities, and Skills Passionate about digital customer experiences, with specific focus in the acquisition space enabling customers with seamless experiences Proven knowledge of the Financial Services space Digital enthusiast and first tech adopters