Server - FT
Gilbert
Thursday, 16 April 2026
The Server is responsible for making the residents dining experience pleasant and positive; providing the highest quality of customer service, while maintaining dining areas, seating residents and serving meals. Essential Job Duties (Include % of time for each responsibility):- Takes written food orders and serve meals to residents, family members and visitors in a professional, efficient and courteous manner making sure that customer satisfaction is the result 100%- Assist residents with meal/menu selections as necessary or requested 30%- Use proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses, etc.) 100%- Review residents dietary needs, as outlined by Supervisor 5%- Track resident attendance at meals, and provide that information in a timely manner to the appropriate person 5%- Ensure that all residents are greeted and seated properly, making extra efforts to integrate new residents making them feel welcome and comfortable 30%- Ensure a clean sanitary dining area and comply with all policies and procedures regarding the proper handling and serving of food 100%- Display tact and friendliness when dealing with residents, Team Members, and guests 100%- Aid in community marketing effort through positive interactions, dress and behavior by following all grooming and dress standards 100%- Serve, clean, reset tables, return dishes to kitchen 10%- Other duties as assigned or directed by Supervisors or designee of the Executive Director 10%- Clean and set up of all dining and food service areas including stocking of condiments pulling old items and restocking as necessary (sugars, salt/pepper, ketchups, etc.) 10%- Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience 100%- Report any safety or equipment issues to Supervisor 100%Non-Essential Job Duties:- Assist in breaking down deliveries, putting away stock, washing dishes, as needed- Deliver meals to resident rooms as required, including tray collection from residents rooms after meal service. Requirements (Include: education, experience, special skills, licenses, and certifications):- Exposure to restaurant operations or the ability to learn- Age over 18 years or have proper work permit and authorization documentation- Background clearances as required by government regulations- Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)- Basic counting skills as required by the position (tracking meals/residents, etc.)- Good communication skills including the ability to speak, write, understand, and read English- Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.) - Must be mindful regarding the use of resources and supplies, minimizing waste and misuse when possible - Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors, vendors, and the general public- Complete the dining room training course with CCG- Must meet and maintain all state specific regulatory requirements. Physical Demands (Include: lifting, carrying, pushing, pulling, bending, walking, standing, and sitting):- Must be mobile and able to perform the physical requirements of the job including standing for long periods of time, bending, kneeling, stooping, pushing, pulling, and repetitive motion- Able to move intermittently throughout the work day and throughout the community- Ability to lift/carry 40 lbs., push and pull carts as necessary.