The Product Operations team at Uber plays a crucial role in ensuring the development and rollout of the right products to drive our business forward. As a Senior Product Operations Manager, you will closely collaborate with cross-functional teams including Operations, Design, Engineering, Marketing, Legal, and other Product teams, to identify new business opportunities and prioritize product initiatives. You will be pivotal in ensuring Uber can build, test, rollout, and iterate on the best products for our Uber. Eats consumers. - - What the Candidate Will Need / Bonus Points - - \-\-\-\- What the Candidate Will Do ---- 01. Define the operating structure and processes to execute on product strategy 02. Lead a community of strategic leaders to drive a significant impact to the business 03. Maintain regular communications with key team members across the org 04. Own the comms and messaging to drive impactful product launches 05. Ensure functional partners are aligned on key objectives for the program/product 06. Advise product teams on the global feasibility of products throughout the product lifecycle 07. Develop an end-to-end product rollout plan, and project-manage implementation 08. Collaborate with key team members (legal, tax, policy, support, etc) to prepare products for launch 09. Track core business metrics related to the product 10. Identify key problem areas and/or geographies impacted by product post-launch 11. Surface and advocate for key insights from the business to advise product improvement and planning \-\-\-\- Basic Qualifications ---- 01. Bachelor’s degree with a strong record of academic achievement; Master’s or MBA preferred but not required. 02. 6 years experience in Product, Operations, Program Management, Consulting, Finance or similar role 03. Demonstrated experience owning complex, cross-functional initiatives, ideally within data-drive and consumer-facing product areas with global exposure 04. Excellent written and verbal communication skills, with the ability to influence across functions and seniority levels 05. Strong analytical skills, including SQL proficiency or equivalent experience, with the ability to evaluate success metrics and user outcomes 06. Ability to leverage data to inform and support critical decisions 07. Strategic alignment, able to bring key stakeholders across functions together 08. Proven ability to define and operate product operating models, including guardrails, escalation paths, and scalable processes 09. Strong product intuition and empathy for users across diverse markets and regulatory environments 10. Experience prioritizing and supporting large-scale, global or multi-region product rollouts \-\-\-\- Preferred Qualifications ---- 01. Strong business judgment, including the ability to balance growth, costs, and operational complexity 02. Experience working with user or market research, legal, and comms teams a plus 03. Previous direct experience working on consumer-facing apps, with a focus on multi-sided marketplaces 04. Prior experience working with operations and/or commercial teams to bring a product to market from 0 to 1 05. Prior experience mentoring and supporting junior team members 06. Proven project & stakeholder management across large complex projects 07. Ability to use strong judgement and intuition to drive action across cross-functional teams 08. Ability to clearly and succinctly present information to external audiences 09. Demonstrated ability to juggle competing priorities, projects, work streams, and challenges 10. Comfort operating in high-accountability environments where mistakes have real user impact