The Business Intelligence Analyst III plays a pivotal role in ensuring the reliability and stability of Taco Bell’s Data Platform. Acting as a strategic bridge between cross-functional business partners, the Data Platform Reliability team, and internal IT support teams, this role combines technical expertise with influence in process improvement and proactive communication. Responsibilities include monitoring production environments, resolving The Day-to-Day: Proactively communicate progress and updates to consumers, business partners, and cross-functional teams, ensuring stakeholders are informed and aligned as service requests are addressed. Monitor the BI environment and resolve medium-to-high complexity incidents, including infrastructure failures and issues impacting 30 reports and 1000 users. Lead deployment of changes into production and ensure adherence to reliability standards. Advocate best practices for development teams by providing insights, influencing standards and processes. Create and maintain documentation for BI processes, procedures, and root cause analyses for critical incidents. Identify opportunities to improve processes and tools, collaborating with development teams to implement enhancements Additional Responsibilities:Mentor junior team members (onshore/offshore) and serve as a resource for complex problem-solving. Drive innovation within the Data Platform team by exploring new technologies and methodologies. Assist with on-call support for critical incidents to ensure production stability. Is this you? Bachelor’s degree in analytics, statistics, engineering, math, economics, computer science, information technology, or related discipline; or equivalent years of experience . years of experience working with reporting platforms like Microsoft Fabric, primarily in an Admin role . years of experience with AWS cloud technologies . years of experience supporting data operations, deploying code into production, and configuring business intelligence environments. Intermediate SQL writing skills, including the ability to advocate best practices for query writing. Solid experience using incident management tools like Jira Service Management, Service Now, PagerDuty, or Incident IO. Experience supporting and working with cross-functional teams in a fast-paced, dynamic environment. Demonstrated ability to work cross-functionally and strong communication skills. Work-Hard, Play-Hard:Hybrid work schedule and year-round flex day Friday Onsite childcare through Bright Horizons Onsite dining center and game room (yes, there is a Taco Bell inside the building) Onsite dry cleaning, laundry services, carwash, Onsite gym with fitness classes and personal trainer sessions Up to 4 weeks of vacation per year plus holidays and time off for volunteering Generous parental leave for all new parents and adoption assistance program 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting Comprehensive medical & dental including prescription drug benefits and 100% preventivecare Discounts, free food, swag and… honestly, too many good benefits to name Salary Range: ­­$98,400 to $115,800 annually bonus eligibility benefits. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs. US Job Seekers/ Employees - To view the "Know Your Rights" poster, click here. You may also access Taco Bell’s Pay Transparency Policy Statement. Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position. California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Employees here.