Director, Pro Digital Experience
Mooresville
Thursday, 16 April 2026
Assist with creating the pro digital strategy for Lowes.com and deliver digital experience strategy for assigned business unit through the aggregation of insights, competitive intelligence and data-driven recommendations that address customer gaps to ensure they come in on-time and in-scope. Present insights and recommendations to cross-functional senior leaders (VPs, SVPs) to guide future digital strategies for Lowes.com. Gain alignment with senior leadership across the organization to best drive enterprise strategy and deliver on business goals/commitments. Train and develop team to analyze customer information to identify the most significant opportunities to improve the customer experience within assigned categories, including identifying opportunities to improve taxonomy, purchase path (search and navigation), digital content, SEO and post-transaction results. In partnership with the senior director and VP, leverage corporate and department goals to create actionable and measurable goals for the team to then benchmark against for year-end evaluations. Provide continuous and open feedback and mentorship to team members to encourage their growth, assist them in learning new tools, skills and techniques, and take on greater responsibility. Examine and streamline workflows and processes within the team to increase efficiency. Provide tactical support specific to in-season opportunities to react to near-term business trends and drivers. Minimum Qualifications. Bachelor’s degree in business, marketing, finance or related field or equivalent years of experience in lieu of education requirement, if applicable 10 years of digital, online, ecommerce and/or retail experience 6 years of people leadership experience. Preferred Skills/ Education - We encourage you to apply even if you do not have all the preferred skills or experience. - Master’s degree MBA or related field. Benefits - 401 k with up to 4.25% match - Discounted Employee Stock Purchase Plan (15% discount of strike price) - Tuition-Free Education - 10-week Maternity/ Parental Leave - 10% Associate Discount. For information about our benefit programs and eligibility, please visit CLEE - About Lowe’s. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N. C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.