This role supports operational readiness across the production network by validating, testing, and integrating new or evolving technologies. The Engineer helps identify systemic risks, improves troubleshooting effectiveness, and works to ensure network changes are introduced with minimal customer impact. Beyond resolving complex issues, this role contributes to building repeatable processes, documentation, and training that improve consistency across teams. Success is measured not only by issue resolution, but also by improvements in network stability, readiness, and the ability to scale support across the organization. Job Responsibilities:Resolve complex technical network issues to minimize customer impact, while also identifying patterns and contributing to longer-term fixes that reduce repeat incidents. Provide technical guidance and mentorship, helping improve how consistently teams approach troubleshooting and decision-making. Develop and maintain standardized training, documentation, and troubleshooting frameworks that can actually be used across field teams, NOC, and partners. Partner with engineering and vendors to validate and deploy new products and services, with a focus on operational readiness and clean handoffs into production. Identify gaps in current processes and recommend improvements that reduce time to resolution and improve overall network reliability. Also responsible for other duties or projects as assigned. Education and Work Experience:Bachelor's Degree plus 2 years of related work experience. OR combination of education and experience deemed equivalent(Required)Acceptable areas of study include Engineering/ Computer Science (Required)2-4 years Engineering or Operations experience within the telecommunications industry. (Preferred)Experience working across cross-functional teams in operations, engineering, or support environments (Preferred)Knowledge, Skills and Abilities:Communication (Required)Wireless Networking (Required)Wireless Mobility (Required)Problem Solving (Required)Analytics (Required)Customer Service (Required)Operational Readiness Mindset (Required)Process Improvement (Required)Systems Thinking (Required)Licenses and Certifications:At least 18 years of age. Legally authorized to work in the United States. Travel:Travel Required (Yes/ No): Yes. DOT Regulated:DOT Regulated Position (Yes/ No): No. Safety Sensitive Position (Yes/ No): No. Base Pay Range: $68,900 - $124,300 Corporate Bonus Target: 15%The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ID=REQ 350807¶dox=1