Retail Banking Trainee

Bangor

Friday, 17 April 2026

Display working knowledge of bank application software by utilizing computer systems to obtain customer information, account balances, account transactions, etc. Function as a primary contact with the public, serving customers in a cordial manner and fostering a positive customer experience with each interaction. Process a variety of transactions using judgment regarding the validity of transactions presented. Refers items outside of own authority or questionable transactions to a supervisor or manager. Accept deposits, verify cash and endorsements, issue receipts, process withdrawals and cash checks within established guidelines. Process deposits and payments received by mail, night drop, and in the ATM. Maintain a satisfactory proving record. Responds to general customer inquiries and has the ability to assist customers with consumer and business products. Adheres to Teller policies and procedures. Answers incoming calls and responds as appropriate to serve the needs of the caller. Demonstrates knowledge of teller processing which includes transaction processing, maintenance of equipment, cash handling, and beginning and end of day procedures. Demonstrates a general understanding of Vault procedures. Participates in the sales and service activities through support and referrals. Responsible to delivering the best banking experience to customers. Demonstrates a strong knowledge of bank products and services. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

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