Executive Director, Communications

Greater Boston

Friday, 17 April 2026

Including but not limited to: 1. Builds strategic relationships with client administrative and clinical leadership, as applicable. Attends and actively participates in appropriate senior leadership meetings, providing consultation and guidance to inform communications priority-setting and decision-making .. Identifies business challenges and communications opportunities based on detailed knowledge of clients’ organizational culture, employee engagement priorities, clinical service offerings, as applicable, competitive positioning, research and financial performance .. Develops strategic communications plans in support of client priorities, including partnering with the client and the Strategic Planning department .. Understands and develops communication priorities to engage with clinicians and staff, coordinates the development of Internal Communications strategies and support. 5. Interfaces with subject-matter experts in BILH Communications and BILH Marketing’s Centers of Expertise (Media Relations, Internal Communications, Social Media and more) to ensure appropriate support of clients’ day-to-day needs and business objectives .. Ensures the development and presentation of performance analysis and reporting for communications campaigns to senior leadership .. Oversees the communications teams’ timely support of client needs .. Provides guidance and direction to activities performed by departmental staff in support of the clients’ business .. Allocates and manages budgets .0. In the event the Executive Director has direct reports, has the direct responsibility to undertake the following employment actions: hiring, coaching, corrective action and performance reviews. Minimum Qualifications:Education:Bachelor's degree in Communications, Business Administration, or related field required. Master's degree strongly preferred. Licensure, Certification & Registration:Experience:More than 12 years’ related work experience in health care or related field. Leadership experience in large integrated systems and/or academic medical centers strongly preferred . -5 years’ supervisory/management experience required. Experience managing communications resources (budgets and staff) and how they are best deployed. Demonstrated experience addressing problems that are broad, complex and abstract, often involving system-wide issues and requiring substantial creativity, resourcefulness, staff engagement, negotiation and diplomacy to develop solutions. Skills, Knowledge & Abilities:Strong verbal and written communication and interpersonal relationship skills. Ability to set direction and vision for major departments or multiple departments. Establishes priorities and allocates resources. Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization. Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources. Ability to summarize and communicate moderately complex information in varied written formats to internal and external audiences. Ability to comprehend and communicate complex verbal information to staff, patients, families and external audiences. Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas. Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint and other web-based applications. May produce complex documents, perform analysis and maintain databases. Excellent market research, analytical, and problem recognition, avoidance and resolution skills preferred. Strong skills to produce results and achieve predetermined goals within budget and time constraints preferred. Pay Range: $175,000.00 USD - $190,000.00 USD -

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