Biltmore House Housekeeping Staff II - Flex
Asheville
Friday, 17 April 2026
1. Ensure a positive guest experience by answering inquires, giving directions, and special care to guest needs. Respond to guest emergencies: sickness, uncontrollable bodily function accidents and blood borne pathogens .. Adhere to guidelines for historical furnishings maintenance and protection as set forth by Museum Services .. Dust, vacuum and maintain one entire floor per week [zone cleaning of approximately 36,750 sq. ft.] while providing support to all departments and abiding by all OSHA guidelines .. Vacuuming, cleaning and maintaining all private/closed areas such as: closed rooms, corridors, storage areas, rooftop, behind the scenes tour routes, and organ loft .. Responsible for structural cleanliness of house [day cleaning] performed on building or facilities during working hours such as (windows, chandeliers, railings, tiled walls, elevators (inside/top/underneath), organ loft pipes, porches, staircases, ceiling lights and mantels .. Clean and maintain sales areas, public restrooms and employee restrooms in all guest areas and occasionally residents’ homes .. Will train Level I staff to standard .. Assist maintenance with teardown, object movement, and set-up of rooms for filming, special events and annual cleaning .. Assist Engineering Services department as needed in different areas and jobs .0. Vacuum, clean windows of Loggia, Loggia roof and Winter Garden roof (requires climbing scaffolding and dexterity skills).11. Assist co-workers with various day to day operations such as maintaining cleaning supplies, etc .2. Prevent costly accidents and promote safety and fire prevention.