The Sales Admin Support 2 will support the sales department with order entry and responses for potential customer. They may also serve as an interface between sales, production, and customers to ensure customer orders are processed in a timely manner. REQUIREMENTS - High School Diploma/ GED required. AA preferred 2 customer service or related experience, in a technical industry. Strong interpersonal and communication skills- both verbal and written. Demonstrated experience with analysis and problem solving. Ability to interact effectively with customers, providing a high level of customer service. Eligible to work in an ITAR Environment. Intermediate computer skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Executes assigned customer service tasks following company standard policies and procedures. Develops individual knowledge and supports efforts, under direct supervision, to meet customer needs. Performs administrative duties, including organization of supporting documents necessary for the order process, quoting, cancellations, scheduling, and reporting. Will manage order processing in SAP and generate reports as needed. Under supervision, acts as customer contact to include, but not limited to, pricing confirmation and logistics scheduling. High volume email communication with the customer and sales team. Will be trained to review terms and conditions, then follow through with customers, production, and sales team. Performs wide variety of administrative support as needed to the Sales team. Provides customer service and support with accuracy and professionalism. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is regularly required to sit, talk or hear; frequently required to walk; and occasionally required to stand. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and distance vision. ENVIRONMENTAL CONDITIONS There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate.