Collaborates with Center Manager to set Center goals and Supervisor Key Performance Indicator (KPI) targets - Attends customer, Damage Prevention and regulatory meetings when needed - Participates with coordination and completion of any process or procedural pilots being conducted in the field - May temporarily assume additional managerial responsibilities, as needed Safety: - Serves as a consistent field presence from management level - Delivers Drive. Cam accountability by meeting with technicians identified as “high risk” to perform high level coaching and ensure management participation in RDC sessions - Performs “ride-alongs” with supervisors and technicians to promote and maintain safety culture Quality: - Ensures required post damage/failed audit training is properly conducted and corrective action and/or disciplinary action has been completed - Provides field presence to enforce our proper locating procedures (i.e. pro ten steps, client procedures, etc.) - Bridges the gap from Field. Check audits and daily doc audits to the audits being performed in the field; closes the loop from identified field risks and improve quality of risk being passed to field for validation Mentoring: - Bridges Trainee and Technician gaps between training and Field by assisting Supervisors in determining if Trainees are properly prepared before entering the field - communicates any performance deficiencies identified to Center Manager and Training Department - Coordinates with Center Manager to create an effective mentoring process; assign mentors to trainees, execute and oversee the process Administrative: - Ensures Wage & Hour compliance in accordance with the organization’s policies and applicable laws. - Validates personnel time reports and timesheet Exception Summary - Coordinates and oversees LMC function in areas where this process is being utilized - Ability to manage data and look for trends to improve safety and quality. What you’ll need - High school diploma or GED required - - BS/ BA degree preferred - 2 or more years of management/supervisory experience, or an equivalent combination of education, training and professional experience. - Must have a valid driver’s license that is deemed acceptable by the company - Ability to read and interpret documents such as; safety policies, operating and maintenance instructions, and procedure manuals - Ability to effectively communicate with employees, clients, and excavators - Ability to perform basic mathematical calculations such as footage, percentages - Ability to solve practical problems and interpret a variety of instructions - Ability to regularly use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear - Ability to frequently stand; walk; sit; and stoop, kneel, crouch, or crawl - Ability to lift and/or move up to 50 pounds - Must have close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Preferred Skills - Microsoft Office - Thorough understanding of all Utili. Quest’s reporting - Applicable Operators Qualification obtained or the ability to successfully complete Operations Qualification - Possess hands-on experience utilizing all available locating equipment - Knowledgeable of utility locating state laws and regulations The wage range for Assistant Manager Operations Management is $82,000.00 - $90,000.00. Why work with us.