Assists in overseeing and managing the daily collection, processing, and depositing of application fee payments, and application fee waivers. - - Assists to maintain accurate fiscal records following university and state guidelines. - - Helps to reconcile and process daily credit card transactions; implements safe and secure measures to safeguard payments, ensuring accuracy and accountability for each payment from collection point to the deposit of funds. - - Updates student files in the student information system ensuring compliance with UH policies and procedures. - - Exercises discretion when granting an exception to a procedure or when placing financial obligation markers on applicant records in the student information system. - - Helps to develop fiscal management and problem-solving processes; including, but not limited to fee collection, fee deposits, individual refunds, Chargeback claims, etc. - - Helps to identify and correct fiscal discrepancies; actively consults with internal and external fiscal administrators and bank representatives for fiscal guidance. - - Monitors various internal and third-party sites for fiscal updates; actively participates in new training and retraining opportunities when available. - - Keeps abreast of current university, state, and federal policies, procedures, and regulations. Ensures compliance with federal (i.e. FERPA) and state laws, policies, procedures and practices, and initiates appropriate actions as needed. Keeps abreast of applicable changes. - - Assists with hiring, training, and scheduling of the Mailroom Operations Student Assistant staff. Creates, assigns, manages, and reviews daily work assignments. - - Assists with planning and coordinating new service and training activities for student assistants; providing clear instructions regarding processes and procedures that improve efficiency and helps to attain student job success. - - Maintains and updates the current student assistant work manual. - - Assists in maintaining and updating the current staff mailroom operations manual. - - Oversees the processing and scanning of incoming physical mail, and faxed documents received. - - Assists with overseeing the graduation program mailers semi-annually. - - Assists with the daily download and processing of student transcripts and application documents received through a third-party vendor. Participates in meetings and may facilitate meetings if necessary. Other duties as assigned - - Denotes essential functions. Minimum Qualifications. Possession of a baccalaureate degree in education, counseling, social sciences or related field and 0 year(s) of progressively responsible professional experience with responsibilities for N/ A; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. Functional knowledge of principles, practices and techniques in the area of customer/student services and/or administrative services demonstrated by knowledge, understanding and ability