Under direct supervision and within established scope of practice, assists in the provision of direct patient care by performing routine patient care procedures, technical, and supportive functions in a medical office or clinic setting. Essential Responsibilities:Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Performs routine patient care functions as prescribed by licensed health care providers following established clinical protocols, policies and procedures within defined scope of education, training and responsibilities. Assists assigned physician(s) and/or other health care professional(s). Performs routine clerical functions as assigned (i.e. making appointments, chart management, telephone calls etc.). Prepares and administers medications as directed by physician order and in accordance with Kaiser Permanente guidelines. Assists medical personnel with procedures and/or diagnostic exams. Applies principles of aseptic technique and infection control as directed by the Infection Control Manual. Establishes and maintains systems for patient test results and follow-up. Provides basic information and assistance to patients under the direction of licensed personnel. Documents pertinent patient information, nursing procedures and patient responses, following established guidelines and maintaining patient confidentiality. Establishes and maintains courteous and cooperative relations with members, staff and co-workers. Perform other duties as directed. Basic Qualifications:Experience. N/ A. Education. N/ A. License, Certification, Registration. Basic Life Support Additional Requirements:Certified Medical Assistant or Registered Medical Assistant or completion of accredited Medical Assistant program. Bilingual (English/ Spanish) Level II required. Preferred Qualifications:Minimum one (1) year of experience in medical assisting within the last five (5) years preferred. Computer and typing skills. OPH experience preferred. Notes:Patient focused. Work fast-paced environment. This is an on-call position, days and hours may vary. May be assigned work in another area/operational need. Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program.