Director, Strategic Initiatives
Santa Clara
Saturday, 18 April 2026
Lead Strategic Initiatives End-to-End. Own one or more of CEG’s top transformation workstreams from problem framing through execution — commercial model, delivery model, operating model, or renewals transformation. Build the business case, design the solution, align stakeholders, and drive implementation. You’re not handing off to a delivery team — you are the delivery team. Manage initiative governance: milestones, decision points, dependencies, and escalation paths. Keep complex programs on track when multiple senior leaders have competing priorities. Shape CEG Strategy. Translate ambiguous executive direction into structured strategic options with clear tradeoffs and recommendations. Build and maintain the analytical models that underpin major decisions: headcount planning, insource/outsource economics, service delivery tiering, AI efficiency overlays. Develop strategy narratives and board-ready materials that frame CEG’s transformation story for SVP and C-level audiences. Drive Cross-Functional Alignment. Operate as the connective tissue between CEG leadership, geo leaders, Finance, Product, and field teams. Translate between strategic intent and operational reality. Navigate complex stakeholder dynamics where formal authority is limited and influence is everything. Manage up, across, and into partner organizations (consulting firms, outsourcing partners). Serve as the quality-control layer on programs where the temptation is to announce before we’re ready. Protect program integrity without slowing momentum. Build for Scale. Design frameworks, playbooks, and operating cadences that outlast any single initiative. The goal is to productize how CEG runs transformation, not just run one project at a time. Stand up reporting and decision-support infrastructure: OKR cascades, initiative dashboards, executive briefing cadences. Identify and champion “no-regrets bets” — moves we should make regardless of which strategic direction we ultimately choose. Qualifications. To be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry . years in strategy, management consulting, business transformation, or corporate development roles. You’ve run cross-functional programs with senior stakeholder complexity, not just contributed to them. Demonstrated ability to structure ambiguous problems and drive them to resolution. Comfortable building the plane while flying it. Strong financial and operational modeling skills. You can build the headcount model, stress-test the assumptions, and present the recommendation in the same meeting. Executive communication skills — you can write a tight one-pager, present to an SVP, and draft a stakeholder email that lands, all in the same day. Experience managing through influence in matrixed organizations. You know how to align people who don’t report to you and hold the line when things get political. Comfort with AI tools as part of your workflow. We use AI extensively in how we work — for analysis, content development, and decision support. You should be someone who’s already integrating these tools into how you operate. Preferred:Experience in enterprise Saas, customer success, or professional services transformation. Background in M&A integration, large-scale org design, or operating model transformation. Familiarity with outsourcing strategy, shared services design, or global delivery model optimization. Experience with zero-based planning, headcount optimization, or cost transformation programs. What This Role Is Not:This is not a traditional strategy role where you build decks and hand them to someone else to execute. It’s not a PMO role tracking other people’s workstreams. And it’s not an analytics role building dashboards in a support function. This is a leadership role where you own outcomes, operate with significant autonomy, and are accountable for moving the business forward on programs that matter. FD 21 For positions in this location, we offer a base pay of $192,400 - $336,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.