Step into Leadership: Drive Footwear Sales & Elevate the Athlete Experience As the Lead Associate, Footwear, you'll be the go-to expert on all things shoes - fueling sales, energizing the team, and delivering standout service. You'll create a clean, dynamic shopping environment while using your product knowledge and passion for performance to connect with every Athlete who walks through the door. This is your chance to lead by example, hit key performance goals, and bring the Under Armour brand to life - one step at a time. Your Impact We count on our Lead Associate, Footwear to: Provide an exceptional customer service experience based on footwear needs Provide an athlete experience unique to Under Armour Coach fellow teammates on footwear products and best-selling practices Complete omni-channel requests for athletes in line with Under Armour’s policies and procedures where applicable Promote core & seasonal products to athletes by incorporating knowledge of the selling process. Aid Athletes according to UA service model, communicate brand values, and identify sales opportunities Provide feedback on store operations to the Store Leadership Assist as needed in operations; cash desk/ticketing/merchandising/stock replenishment Collaborate with teammates to achieve store goals Ability to actively listen to feedback from leadership to continue to grow as a teammate Perform other tasks as assigned by management Requirements To be considered for this role, you must meet these minimum requirements: At least 18 years old 1-year previous retail experience Available to work a flexible schedule, including evenings, weekends, and holidays Local language fluency required; basic English is a plus Strong communication skills Basic numeracy, literacy, listening, and communication skills Ability to establish interpersonal relationships Demonstrate critical thinking to solve routine problems Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs. /12 kgs during each work shift with or without accommodation Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)