Receives, ships, stores, and distributes product and/or material, within retail location. - Supervises assigned receiving personnel. - Assigns work, provides training, guides, and advises associates. - Conducts associate parcel inspection, maintains security of receiving doors and customer/associate entrance/exit in designated locations. - Offloads product from tractor-trailer utilizing forklift, pallet jacket, or other company supplied equipment. - Sorts and places product or items on racks, cold storage or shelves. - Ensures proper handling of customer special orders. - Maintains fixture storage area and cleanliness. - Responds promptly and courteously to customer needs. - Other duties as assigned. Education and Experience - High school diploma or equivalency degree. - Preferred 1 -2 years grocery retail experience in Store Support department processes and procedures. - Previous experience in a natural foods industry is a plus. Knowledge, Skills, and Abilities - Must maintain the highest level of customer service at all times. - Ability to adapt to the ever-changing high volume retail while working in a cross-functional team environment. - Must have the capacity to take initiative when problems arise. - Flexibility to adapt in a variety of situations. - Must have advanced attention to detail with the capability to prioritize and meet deadlines. - Excellent written communication and documentation skills. - Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management. - Must have knowledge with MS Office including Outlook, Word, and Excel. - Ability to multitask and have excellent organizational skills is essential. - Must be able to support and contribute to team goals. - Ability to work varied hours/days as business dictates.