Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals. Closing.