Provides safety and security services, protecting customers, employees, and property by enforcing the laws of the State of California and the policies of Antelope Valley Hospital under the direction of lead officers, supervisors, and the Director of Safety and Security. Duties and Responsibilities A. Actively participates in and implements the security management program Monitors hospital CCTV system, alarm systems, and communication equipment, dispatching staff as needed. Implements hospital access control procedures at all hospital entrances. Responds to emergency calls, making initial assessments of situations using tact, diplomacy, and judgment. Resolves violent and potentially violent situations. Intervenes with individuals attempting to impose physical harm to themselves or who are posing a threat to others or to hospital property. Provides security and protection to Hospital patients, visitors, employees and customers by patrolling areas. Completes necessary departmental forms, reports, and logs in a timely and detailed manner B. Enforces the laws of the State of California and the policies and procedures of the. Hospital. C. Greets all customers, offering assistance as needed. D. Maintains and wears complete and neat uniform per department dress code. E. Observes and reports faulty and/or unsafe equipment, including fire and safety related items. F. Carries out safety and infection control procedures to ensure customer and employeesafety. G. Supports and participates in the Hospital's performance improvement process. Non-Essential Duties: Fuels security vehicles, checks fluids levels as needed, and conduct a preliminary safety inspection of vehicle before each use. Keeps locker room, Sec. Ops and personal locker clean. Other duties as assigned. Knowledge, Skills and Abilities: Knowledge Basic knowledge of safety & security. Basic knowledge of security monitoring. Knowledge of basic reporting skills. Skills Good oral and written communication skills. Good interpersonal skills. Develops writing skills required for compiling detailed reports. Abilities Ability to speak and communicate with customers clearly and effectively. Ability to use basic computer applications such as Word, Excel and Outlook. Ability to meet the