The Clinical Charge Nurse leads the assessment, planning, implementation and evaluation of patient care according to the standards of professional nursing practice. The Clinical Charge Nurse ensures nursing care is provided to the individual patient based upon diverse patient demographics and needs. PRIMARY ACCOUNTABILITES Conducts leader rounding, performance coaching and patient outcomes; actively seeks feedback and performance coaching to improve the experience for patients and families. Resolves or facilitates resolution of patient and family concerns or complaints, serving as a secondary resource to address points of escalation. Recognizes and resolves safety issues and potential unsafe situations within approved policies, procedures, and protocol. Leads shift and post-event huddles; facilitates and leads effective interdisciplinary care transition rounds and planning of care for appropriate utilization, care transitions, and safe disposition. Adheres to compliance and monitoring for department service standards such as purposeful hourly rounding, bedside shift report and white board management to enhance communication. Manages unit productivity in a favorable way through good planning, organization and time management (e.g. incremental overtime). Identifies and participates in activities to appropriately improve patient safety, patient throughput, reduce length of stay and prevent readmission. Participates and assists in the selection, development and retention of associates and serves as a coach and resource to peers, staff and other healthcare team members; adds positively to creating and sustaining a healthy work environment. Provides effective medication administration to patients as evidenced by Preceptor Observation Tool, Skills Fair Demonstration, and Clinical Practice. Delegates and supervises patient care activities within the healthcare setting. Contributes to the patient experience as evidenced by positive patient satisfaction scores and Hospital Consumer Assessment of Healthcare Provides and Systems (HCAHPS) scores for department and medical center or written compliments by patients or others as well as consistent performance of purposeful hourly rounding and bedside shift report. Work Experience MINIMUM QUALIFICATIONS Education: Associate’s degree in Nursing (ASN) or Nursing Diploma. Work Experience: None Licensure: Registered Nurse (RN) Licensure in the State of Florida or endorsement. Certification: American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained. Additional certifications to meet unit specific care requirements (e.g., ACLS, PALS, NRP, NIHSS). Skills/ Knowledge/ Abilities: Must be able to speak / understand written and verbal instructions in the English language Must meet unit specific care requirements. Must have ability to work in often stressful environment with patients / families at various ages and levels of understanding. Must have ability to concentrate on multiple priority activities. Must have ability to respond appropriately to life threatening situations. Must have critical thinking and problem-solving skills. Demonstrates dependability, reliability and flexibility. Must have highly developed verbal and non-verbal communication skills. PREFFERED QUALIFICATIONS Work Experience: Two (2) years of relevant clinical experience. Certification: National certification in relevant specialty.