Verifies client eligibility requirements. Answers phones, return calls, check voicemail, make appointments, or enter client demographics in EOHR. (HMS, Eaglesoft) Performs billing in accordance with established procedures Organizes and maintains dental records and a confidential filing system. Enters client data into HMS and Eagle Soft, scans documents as requested. Organizes and complete projects as assigned Maintain patient’s records. Complies with security procedure guidelines. Confirm appointments and scan client records daily. Demonstrates team support to dental staff Operates photocopy and fax machines, computers, terminals, scanners and printers accurately Travel to all clinics and school sites as requested Assists in planning, training, filing and review of clerical work. Establish and maintain good working relationship with staff and supervisor. Schedule time off in advance and collaborates with supervisor to ensure work responsibilities are covered when absent. Provide back up to other members of the Dental Program when needed. Front desk file purging as requested Attends local meetings as requested In the event of a disaster, report for duty prior to, during or after the disaster as needed. Complete mandatory training to promote professional growth in a timely manner. Performs other related duties as assigned by supervisor Submit EARS and timesheets in a correct and timely manner. Required Knowledge, Skills, and Abilities: Ability to prioritize, plan, organize and coordinate assigned work. Knowledge in using a personal computer such as word processing software, database, spreadsheet and electronic mail. Ability to deal with the public in a tactful and courteous manner including answering a multi-line telephone system. Ability to communicate effectively, both verbally, and in writing. Ability to establish and maintain effective working relationships. Ability to communicate effectively, both verbally, and in writing. Qualifications: Minimum – 1-3 years of knowledge in using a personal computer such as word processing software, database, spreadsheet and electronic mail. Preferred – Bilingual fluency in English and Spanish highly desired. Dental front office experience highly desired. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: Looking for someone to serve in the Dental Program of Clinical Health Services Division at the Pinellas Park Health Department in Pinellas County, Florida. The position may require some local travel to various clinics. The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, visit Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.